GLPI
GLPI (Gestionnaire Libre de Parc Informatique) is a powerful IT asset management and help desk software designed to streamline IT operations. It offers features like inventory management, ticketing, and reporting, making it an ideal solution for IT teams. With its robust plugin support and user-friendly interface, GLPI provides extensive customization options to adapt to various organizational needs. This containerized version is based on Docker Baseimage KasmVNC, ensuring smooth multi-platform support and flexible deployment.
iTop
iTop is a self-hosted, open-source IT service management (ITSM) solution designed for businesses and organizations to manage their IT assets, incidents, and workflows efficiently. It provides a modern web interface for tracking and organizing IT infrastructure, support tickets, change requests, and service catalogs. iTop includes role-based user management, real-time notifications, and detailed reporting tools to help IT teams maintain operational efficiency. It supports multiple authentication methods, including LDAP and SAML, making it suitable for enterprise environments. Additionally, iTop offers API access for integration with third-party tools and automation of IT processes. Its containerized deployment ensures scalability and easy management.
Trudesk
Trudesk is a self-hosted, open-source help desk and ticketing system designed for businesses and teams to efficiently manage customer support inquiries. It provides a modern and user-friendly web interface for tracking, organizing, and resolving support tickets. Trudesk includes role-based user management, real-time notifications, reporting tools, and an API for integration with other services. It supports multiple authentication methods, including OAuth and LDAP, making it suitable for enterprise environments. Additionally, Trudesk offers email integration, enabling automatic ticket creation from emails. With its containerized deployment, it ensures scalability and ease of management.