Trudesk
Trudesk is a self-hosted, open-source help desk and ticketing system designed for businesses and teams to efficiently manage customer support inquiries. It provides a modern and user-friendly web interface for tracking, organizing, and resolving support tickets. Trudesk includes role-based user management, real-time notifications, reporting tools, and an API for integration with other services. It supports multiple authentication methods, including OAuth and LDAP, making it suitable for enterprise environments. Additionally, Trudesk offers email integration, enabling automatic ticket creation from emails. With its containerized deployment, it ensures scalability and ease of management.
Quick Info
| Field | Value |
|---|---|
| Category | Productivity |
| Subcategory | CRM & ERP |
| Default Port | 8118 |
| Docker Image | polonel/trudesk:1.2.11 |
| Dependencies | Docker |
| OS Support | Ubuntu 22.04, Ubuntu 24.04, Debian 12 |
Links
- 📚 Documentation
- 💻 GitHub